Agent portal

Welcome back,
partner

Policy library

All compliance documents, versioned and downloadable

Servicing requests

Waivers, refunds, name corrections — tracked with SLAs

Fares & ancillaries

Fare families, EMD guides, corporate programme

Secure access

Optional MFA keeps your account protected

Access restricted to IATA/ARC/TIDS accredited agencies approved by RwandAir Distribution. Request access →

Step 1 of 2 — Credentials

Credentialed agents & Staff

Sign in

Use your IATA number (agencies) or email address (staff / agencies) and password.

Email or IATA / ARC / TIDS number

Your email address or 7-8 digit accreditation number

Password

Two-factor authentication

Require a one-time code by email or SMS on each login

MFA enabled. You'll be asked for a one-time code after entering your credentials.

Remember this device Forgot password?

New to the portal? Request access